FAQ's

Q: Where are you based and how can I view these Fire Pits?

I sell mainly online but I do welcome you to come and visit and see my fire pits in person if you live in the Perth area, WA.  I am based in Ocean Reef, just north of Perth and can make myself available to suit you.  I love welcoming people to come and view for yourself and tell you all about my designs and discuss custom orders.  It's much easier to gauge size etc when you see them in person.

Q: How much is Freight / Shipping?

A: Currently, the ones available to buy now (see shop tab) have free shipping.

Once I move solely into custom order then I will no longer be able to offer up free shipping. To get an idea of costs, to send a 60cm pit anywhere in the country will cost around $150 and to send an 80cm pit will cost about $280.  I will also need to add on packaging and the cost to fabricate a frame for it to travel in safely.  I do always seek out the cheapest deal though.

Q: How do I buy a fire pit?

A: Available stock is under the shop tab - just add your choice to cart and use our safe and secure checkout to complete your purchase.  I can also take card payments over the phone so please do call on 1300 411 332 if you prefer that.

If you wish to discuss a custom order them please contact us via email or phone 1300 411 332 or visit the custom order page to get an idea of pricing.

Q: Do you do one-off custom orders?

We are moving over the 'batch made' to locally made custom orders only for one off sales.  Please see the Custom Orders tab to learn more.

Q:  Can you advise on fire pit safety and care at all please?

Absolutely we can help - please read our safety and care guides in the main header.  It's not exhaustive but gives a lot of good pointers to help keep you and your surroundings safe.  If you think of anything to add, let us know! 

Q: Where are the Fire Pits Made?

A: My new custom orders will be made right here in WA by skilled fabricators.  Each ball will be hand drawn by myself and then they do the finish for me.

If you are seeking wholesale orders then I get my designs made by skilled fabricators overseas.  The manufacturers are vetted to make sure they work in an ethical and safe manner.  By working in this way, I can offer a high quality product at a very competitive price and the fabricators get paid a fair wage too.  

Q: Why do I have to wait for my fire pit?

​With custom orders they are hand made to order.  This means working with you to finalise a design, visiting the warehouse to draw up the ball and then getting the fabricators to cut and finish the design around their other work.  Depending on the level of design needed etc, this process can take several weeks to complete.

Q: Where can I view these fire pits?

A:  I usually have limited stock held and I am more than happy to show in person if you happen to live in the Perth, WA area.  Please email me to arrange a suitable time. 

My pictures are of my actual fire pits so very accurate and I have excellent feedback. Please see my 'Review Page' - these are all reviews that customers have left me over on my Facebook page.​

Q: Where else can I buy your fire pits?

A: All fire pits that are on this website are my own design and are only available through me or from someone who has purchased them from me. My designs are copyrighted and not available anywhere else. 

Q: The fire pits are multi-functional?

A:  Yes, that’s absolutely correct!  I wanted to create fire pits that not only look amazing as a patio feature, but are also useful 365 days of the year.  This means that even in the hotter parts of Australia where there isn't as much need for a fire, you are still going to get a lasting product that is functional all year round. 

All my fire pits have a drainage hole in the bottom when using as a planter and also a cap cover to pop over when using as a fire pit to stop embers falling through.  This also makes for really easy cleaning.  They are also pieces of garden art and some even have a BBQ function.

Q: Can you advise on expected life span on these pits?

These pits are very decorative and with that comes a trade off in longevity.  The smaller the pit and thinner the metal, the smaller the fire should be.  As with any product at all, the more use it gets, the quicker it will deteriorate. If you want to hammer a fire pit with very large fires on a very frequent basis, this style of pit (a fire ball with cut outs) is probably not best for you.  I would suggest going for a flat plate fire pit instead which are readily available.  If you are a more sedate user, go right ahead - these are just gorgeous!  Mostly it's common sense - bigger and thicker pits are more suited to bigger fires.

Please see the Care & Safety Guide in the header for more information.​

Q:  Do you sell wholesale your fire pits?

A: We certainly do wholesale the fire pits on this website and I can put an order together of my designs and then get them fabricated overseas so you can make the margins you need to. 

If you have a large fit out project, retail stores or similar and need large quantities (at least 40 units), we can supply you with great designs that will not only save your business money but also put you in an advantageous position above your competitors with our stunning and versatile designs.

Email or call for further information. 

Q:  How can I become a stockist for your fire pits?

A: Currently we can only accept stockists if they are buying in wholesale quantities with a minimum order of 40 units. 


Have further questions?  Just email me or call 1300 411 332 - I am here to help you the best I can!