FAQ's

Q: Where are you based and how can I view these Fire Pits?

I sell mainly online but I do welcome you to come and visit and see my fire pits in person if you live in the Perth area, WA.  I am based in Ocean Reef, just north of Perth and can make myself available to suit you.  I love welcoming people to come and view for yourself and discuss your requirements.  It's much easier to gauge size etc when you see them in person.  I aim to keep at least one or two in stock here to show visitors.

Q: How much is Freight / Shipping?

Fire Pits are heavy and Australia is a very big country!  To get an idea of costs, to send a 60cm pit to within 30km of a CBD, will cost around $160 and to send an 80cm pit will cost about $290. If you want a shipping quote before you start an order, just call or email me with your address and the size pit you might want and I can let you know what the freight will be so you know all costs upfront before proceeding.  That said, my fire pits are still very competitively priced compared to a lot of other fire pit artists so even if you are over east - it could still work out a lot cheaper even if it does get sent from WA!

Q: How do I buy a fire pit?

A: Available stock is under the shop tab - just add your choice to cart and use our safe and secure checkout to complete your purchase.  I can also take card payments over the phone so please do call on 1300 411 332 if you prefer that.  If you are not in Perth, please do contact me for shipping prices before purchasing as I will need to invoice for this amount separately.

If you wish to discuss a custom order them please contact us via email or phone 1300 411 332 or visit the custom order page to get an idea of pricing.

Q: Do you do one-off custom orders?

We can now produce locally made custom orders for our one-off sales. This means you can get a bespoke piece made just for you or you can choose from our growing collection of designs to suit your space and budget. 

Please see the Custom Orders tab to learn more.

Q: Fire pit balls are expensive compared to other types of fire pits - why is that?

A: Fire Pit Balls are definitely in the 'luxury' bracket in terms of pricing.  The reason for this is for starters the materials are hugely expensive - these steel balls can only be sourced from overseas - no one is Australia produces them so with that comes a heavy shipping cost etc.  They are big heavy chunks of metal - the equipment needed to make the fire pits and to deal with such big objects all comes at a price.  Each person in the equation needs to get a fair wage and our pits are priced very fairly indeed. My fabricators need to earn their bit, I need to earn my little bit and the tax man has the rest!  There's a number of fire pit artists who charge many thousands for their work and so they should - they are individually made works of art!

Q:  Can you advise on fire pit safety and care at all please?

Absolutely we can help - please read our safety and care guides in the main header.  It's not exhaustive but gives a lot of good pointers to help keep you and your surroundings safe.  If you think of anything to add, let us know! 

Q: Where are the Fire Pits Made?

A: My individual custom orders are made right here in WA by skilled fabricators.  Each ball will be hand painted by myself and then they do the finish for me.

I am also looking to get in a new bulk load from my trusted fabricators overseas - this means much more affordable pits but the same quality and specs.

The overseas manufacturers are vetted to make sure they work in an ethical and safe manner and QC checks take place during the making process. By working in this way, I can offer a high quality product at a very competitive price and the fabricators get paid a fair wage too.  

Q: Why do I have to wait for my fire pit?

​With custom orders they are hand made to order.  This means working with you to finalise a design, visiting the warehouse to draw up the ball and then getting the fabricators to cut and finish the design around their other work.  Depending on the level of design needed etc, this process can take several weeks to complete.

The new ones coming in from overseas have about a 12 week turn-around time and then they have to reach wherever you are in the country.

Alternatively if you cant wait, check our shop tab to see what we have available to buy right way!

Q: Where can I view these fire pits?

A:  I usually have limited stock held and I am more than happy to show in person if you happen to live in the Perth, WA area.  Please email me to arrange a suitable time. 

My pictures are of my actual fire pits so very accurate and I have excellent feedback. Please read the reviews that customers have left me over on my Facebook page.​

Q: Where else can I buy your fire pits?

A: All fire pits that are on this website are my own design and are only available through me or from someone who has purchased them from me. My designs are IP protected and not available anywhere else. 

Q: What are your fire pits made from?

A: We use a structural steel and the balls for the custom orders are 6mm thick - pretty heavy duty!  Balls sizes at present are 60, 70 and 80cm diameter across.

Q: The fire pits are multi-functional?

A:  Yes, that’s absolutely correct!  I wanted to create fire pits that not only look amazing as a patio feature, but are also useful 365 days of the year.  This means that even in the hotter parts of Australia where there isn't as much need for a fire, you are still going to get a lasting product that is functional all year round. 

All my fire pits have a drainage hole in the bottom when using as a planter and also a cap cover to pop over when using as a fire pit to stop embers falling through.  This also makes for really easy cleaning.  They are also pieces of garden art and some even have a BBQ function.

Q: Can you advise on expected life span on these pits?

 My custom orders are all made from 6mm thick mild structural steel but with any product at all, the more use it gets, the quicker it will deteriorate. If you want to hammer a fire pit with very large fires on a very frequent basis and get the metal glowing red, this style of pit (a fire ball with cut outs) is probably not best for you.  I would suggest going for a flat plate fire pit instead which are readily available.  If you are a less of a pyromaniac and more of an 'average' user, go right ahead - these are just gorgeous and will last for many, many years. 

The imported pits are various thicknesses - the thicker the longer the lifespan but it depends on your intended use.  If in doubt or want advise, just call me!

Please see the Care & Safety Guide in the header for more information.​

Q:  Do you sell wholesale your fire pits?

A: We certainly do wholesale the fire pits on this website and I can put an order together of my designs and then get them fabricated overseas so you can make the margins you need to while still putting out a fantastic and high quality product.

If you have a large fit out project, retail stores or similar and need large quantities (at least 30 units), we can supply you with great designs that will not only save your business money but also put you in an advantageous position above your competitors with our stunning and versatile designs.

Email or call for further information. 

Q:  How can I become a stockist for your fire pits?

A: Currently we can only accept stockists if they are buying in wholesale quantities with a minimum order of 30 units. 


Have further questions?  Just email me or call 1300 411 332 - I am here to help you the best I can!